TERMS & CONDITIONS


1.  General

www.margee-shop.com Online Shop - property of ALLNEED ADVERTISING SRL - Bucharest, Romania, Finlanda street, nr. 4A, phone: 0040-748888551, office@margee-shop.com (hereinafter called "www.margee-shop.com" or "we") runs an online shop under the internet address www.margee.co (hereinafter called "website"). All orders placed by you via the website and our deliveries and services are exclusively subject to the following general terms and conditions, in the version that is valid at the time of the order. We do not accept conflicting terms and conditions of the customer unless we have agreed to their validity in writing.

Governing Law

The contract between www.margee-shop.com and Purchaser shall be governed by Romanian law and shall be construed pursuant to the regulations thereof. Any disagreements shall be settled amicably. If disagreements may not be solved amicably, they shall be subject to the Court of International Commercial Arbitration of the Chamber of Commerce and Industry of Romania, according to the regulation thereof.

 

2.  Important notes

a. The product offered under www.margee-shop.com is presented on the Website in the format of digital photographs of existing products. Minor divergences of the photographs from reality do not constitute a defect of the ordered products

b. Please note that products presented on the www.margee-shop.com website may no longer be available at the time of the customer’s visit to the Website and that the respective prices may have changed. Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs (which will be notified to you separately).

c. www.margee-shop.com is entitled to perform partial deliveries, if there are ordered more than one item.

 

3.  Conclusion of contract

a. The contract between you and www.margee-shop.com is not entered into until we send the ordered products to you. By sending the order form provided on our website to us you make a binding offer to enter into the contract. You finalize the order by entering all information during the order process and sending the order form to us by clicking on the "confirm order" button.

b. www.margee-shop.com is entitled to reject orders without indicating any reasons, in particular if there is a bug on website or well-founded suspicion that purchased products via the internet is to be sold to third parties commercially.

 

4.  Saving of Contract

We save your order data. If you wish to receive a print-out of your order, you can print out an "order confirmation". This order confirmation will appear in your e-mail inbox once you have completed the process by clicking on "confirm order".

 

5.  Delivery and Shipping

a. We ship exclusively with EMS, DPD and FAN COURIER. Margée.co bears the transportation risk. We ship internationally to over 100 countries, if you don’t find your country in the shipping list it means that your order may be subject to additional taxes. In this case you can send an inquiry to sales@margee-shop.com to recieve the full price which must be paid together with detailed sipping information.

b. If the articles are not available on immediate stock, you will recieve a notification in which we will agree with you a new delivery date. Usually it is 10 days. But it must be approved with you first. If you will recieve the product in EU-Countries please consider between 2-7 days for shipping, please estimate your shipping date according to this information. If your oeder must be shipped outside of EU, then total delivery time can take 7-12 days.

c. Customers in non-EU countries
The delivery period to countries that impose customs duty can take up to 5 business days more than those specified at point (d). Please note that we bear the costs for the shipment from our warehouse to your home, the insurance of the merchandise and any costs for supplementary documents. Product prices are exclusive of all taxes and duties, but include 19% VAT. Please note that customs taxes, duties and handling fees for each individual country will be applied and invoiced separately through courier. For details regarding arising taxes and duties for your country, please contact us at sales@margee-shop.co. Please note that potential foreign bank charges have to be borne by you.

d. www.margee-shop.com Online Shop offers shipping in more than 100 countries.
Some large volume products may imply additional shipping rates, that you'll be notified about during the ordering process.

Shipping Rates:

 

FREE SHIPPING WORLDWIDE.

If you have any questions regarding sipping, please e-mail us on office@margee-shop.com to recieve final cost and delivery time.

 

6.  Right to return

You may return the product that you have received without indicating any reasons within 10 days by sending it back. The time limit starts running one day after the day on which you have received the product. Returns will be accepted for consideration only when we receive them in the given time limit which means that you must ship it out on time. Return shipments will be at your cost and risk. You need to address the return shipment  to ALLNEED ADVERTISING SRL, Bucharest, Romania, Finlanda street, nr. 4A. If you have any questions about return, please send us an email: returns@margee-shop.com.

In case of a valid return, the mutually received benefits are to be returned. In case that the product has deteriorated, a compensation regarding the value may be claimed. This does not apply in case where the deterioration of the product exclusively results from its inspection as it would have been possible for you in a shop. You also can avoid the obligation to compensate the value by not using the product as if you owned it and by refraining from acts that might affect its value.

You will find all documents helpful in connection with the return of the merchandise - together with the delivery note - in your shipment.

Please note that returns can only be accepted from the original shipping country.

All costs will be charged to your card or bank account (depends of how you made the payment). In case of a return, the card or bank will be credited. Please note however that any loses incurred due to changes in the exchange rate will not be credited.

If you have questions concerning your right to return the product please contact our Team:

E-Mail: returns@margee-shop.com
Tel: 004-0748888551

 

7.  Privacy Policy

www.margee-shop.com is committed to protect the privacy of the personal information that we collect from you as you use this website.We commit not to transmit user’s personal data to third parties and to use them only for establishing contact with its customers and informing them about certain aspects related to the functions of the website and its offers.

The company will retain the personal data and will use them with the purpose of informing the users of their account on www. www.margee-shop.com, the status and evolution of their orders and also for evaluating the goods and services offered.
margee.co may notify users of their current offers by weekly newsletters and may send greeting cards, gift cards or other special messages.
www.margee-shop.com does not promote /SPAM/. Any user that has provided an explicit email address on www.margee-shop.com can chose that his/hers address to be deleted from our data base. Also, if the users do not want to receive newsletter of www.margee-shop.com, they can unsubscribe from e-mail by using the link in the footer of the www.margee-shop.com newsletter that they have received by email.

 

8.  Payments

Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form. Under no circumstance costs will be higher than those effectively showed in your invoice recieved from www.margee-shop.com.

www.margee-shop.com offers:

a. Payment via Credit Card/Debit Card, via MobilPay. When choosing the online payment, MobilPay is in charge of processing the card’s data and www.margee-shop.com Online Shop does not request or stock any sort of details regarding your bank card. In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to MobilPay, without third parties having any access there to whatsoever. Such details will not be used by www.margee-shop.com, except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police.

b. Payment directly to our Bank account.

For Payments in EUR: RO35INGB0000999904583628, Swift: INGBROBU, ING BANK

For Payments in RON: RO54INGB0000999905292841, ING BANK (Valid Only for Customers residents of Romania)

c. Cash on Delivery, which will be made through DPD or FAN CURIER when receiving the product (Valid Only for Customers residents of Romania)

 

9.  Warranty

The warranty is granted in accordance with Romanian Law. www.margee-shop.com ensures a 30 day warranty on all products sold. Warranty refers solely to defects of fabrication and does not cover defects arising as a result of improper use of the product. Warranty does not cover products which show physical defects such as scratches, cracks, ruptures, removed or modified, the products used in inappropriate conditions (submission to various substances on the basis of alcohol, water or any kind of liquid, submission to large variations in temperature and pressure, mechanical shocks, improper handling, use of products under conditions of humidity, dust, fumes or under the action of chemical substances,...) mechanics intervation or plastic, products...

The settlement of warranty will be made by repairing the defective product if this is possible, or if the repair is not possible, by replacing it with a new one. If none of the above is possible, the customer shall be reimbursed with the value of the product, by payment in his bank account. or via Credit/Debit card (depends on howthe original payment was made). It shall be settled within 15 calendar days by ALLNEED ADVERTISING SRL. Product must be sent back in the original packaging to the address: Bucharest, Romania, Finlanda street, nr. 4A (Dorobanti area), together with a copy of the invoice. The costs relating to the transport of products subject to warranty is in customer's responsibility.

For more information, assistance, notifications and complaints send us an email on returns@margee-shop.com.

 

Happy Shopping,

Margée Team,